Refund & Cancellation Policy

Last updated: September 18, 2026

Fee payments made through Schoolinkd are collected by Arins Studios on behalf of your school and processed via Razorpay. This policy covers refunds for those payments.

Requesting a refund

If a fee payment was made in error, made twice, or needs to be refunded for any other reason, contact your school's accounts office directly, or write to billing@schoolinkd.in with the payment date, amount, and student/admission number. Refund decisions for school fees are made by the school; we facilitate the transaction on the school's behalf.

Processing time

Approved refunds are typically returned to the original payment method within [X] business days, subject to Razorpay's and your bank's processing times.

Failed or duplicate payments

If a payment is deducted from your account but not reflected as successful in the app, do not retry immediately — contact us with the transaction reference and we will verify the payment status with Razorpay before any refund or retry.

Contact us

For any payment issue, reach us at billing@schoolinkd.in or see our Contact page.